Services — Managed SOC & Threat Detection

A 24/7 managed SOC watching while you work.

SOC as a service for organizations that can't staff one: managed detection and response, EDR, threat hunting, and incident response — with an analyst reviewing every alert within 15 minutes, around the clock.

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What happens at 3am

An alert fires. Then what?

The value of a SOC isn't the dashboard — it's what happens in the minutes after detection, when nobody on your team is awake.

Detection fires

EDR or a log source flags suspicious behaviour anywhere in your environment.

≤ 15 min

An analyst triages

A human reviews the alert within 15 minutes — true positive or noise, and how far it reaches.

Playbook

Contain & notify

Pre-authorized containment runs immediately — isolate the host, disable the account — and you're notified by severity.

Eyes on every alert within 15 minutes. Containment within four hours of reaching you — and usually far faster.

The basics

What is SOC as a service?

A security operations center is the team that watches your environment for attacks and acts when one appears. Building one in-house means tooling, threat intelligence, and enough analysts to cover nights, weekends, and holidays — a cost that rarely makes sense below enterprise scale.

SOC as a service delivers the same capability as a monthly subscription: our analysts, our tooling, your environment. You get enterprise-grade detection and response at a predictable cost, without hiring a single analyst.

24/7 monitoringEDRThreat huntingIncident responseSOAR automationDigital forensics

What's included

Managed detection and response, end to end

SOC

24/7 SOC monitoring

Around-the-clock monitoring of endpoints, cloud, identity, and email — with real-time response to incidents, alerts, and anomalies.

EDR

Endpoint detection & response

Real-time detection on every endpoint — flagging lateral movement, credential theft, and malware before damage spreads.

Hunting

Threat hunting

Human-led investigation for the threats that don't trip alerts — hidden persistence and advanced attackers already inside.

Incident response

Containment, remediation, and post-incident reporting when something real happens — including court-ready digital forensics when an incident demands investigation.

SOAR

Automation & orchestration

Automated response workflows integrated with your existing tools, with a single dashboard view of your security landscape.

Evidence

Compliance reporting

Monitoring and logging evidence mapped to HIPAA, PCI, SOC 2, and NIST — the exact artifacts a compliance readiness assessment will ask you for.

Getting started

Onboarding in 2–4 weeks

Deploy

Endpoint agents roll out; log connectors wire in firewalls, cloud, Microsoft 365, identity, and email.

Tune

A shadow period where we watch without acting — calibrating detections to your environment so alerts mean something.

Agree the playbook

Escalation contacts and pre-authorized containment actions agreed in writing, by severity.

Go live

Full 24/7 coverage begins — monitoring, triage, response, and monthly reporting.

Straight answers

An SLA we'll put in writing

Every provider advertises “15-minute response.” Few say which clock they mean. Ours is specific: within 15 minutes of detection, a human analyst has reviewed the alert — not an auto-acknowledgement, not a queued ticket.

Containment depends on one honest variable: reaching you. If a change on your side caused the alert, acting blind makes things worse — so we contact your on-call first unless you've pre-authorized automatic containment. Once we're in contact, containment completes within four hours at most, and often within half an hour. We'd rather promise four and deliver in thirty minutes than the reverse.

Why us

Why teams choose AppliedIAM for managed SOC

Identity-native detection

Most intrusions run on stolen credentials. We run privileged access management for a living, so credential theft and privilege abuse — the signals that matter most — get expert eyes.

A precise, written SLA

15 minutes to analyst review, four hours to containment once in contact — defined clocks, in the contract, not in the brochure.

Pairs with managed IAM

One partner watching both the perimeter and the identities behind it. Our managed IAM service and managed SOC share a team and a view.

Attackers on staff

The same offensive engineers who run our penetration tests inform our detections — we hunt for what we know works, because we use it.

Predictable monthly cost

SOC-as-a-service pricing with the included/extra split defined up front — no surprise invoices after your first incident.

Sized for mid-market

Enterprise-grade coverage designed for organizations that can't justify five analysts and a tooling stack of their own.

FAQ

Common questions about managed SOC & MDR

What's the difference between MDR, a SOC, and an MSSP?

A SOC (security operations center) is the team and tooling that monitors your environment. MDR (managed detection and response) is that capability delivered as a service, with a stronger emphasis on responding to threats, not just alerting on them. An MSSP is the broadest term — a provider running security services generally. What we deliver is a managed SOC with MDR at its core: 24/7 monitoring, analyst triage, and hands-on response.

What actually gets installed in our environment?

Typically an endpoint agent (EDR) on your machines, plus log connectors for your firewalls, cloud platforms and Microsoft 365, identity provider, and email. Nothing exotic — deployment is usually measured in days, and the full onboarding including tuning runs two to four weeks.

What happens when an alert fires at 3am?

An analyst reviews it — within 15 minutes. If it's a true positive, we either contain it immediately under the playbook you've pre-authorized (isolating a host, disabling an account) or reach your on-call contact for sign-off. You see a notification matched to severity, a summary of what happened, and what action was taken.

Do you replace our IT team?

No — we extend it. Your team keeps running IT; we carry the 24/7 security monitoring, triage, and response burden that's unreasonable to staff internally. For most mid-sized organizations, building an in-house SOC means five-plus analysts to cover shifts; a managed SOC delivers the coverage without the headcount.

What's included in the monthly fee?

24/7 monitoring, alert triage, incident notification, containment under agreed playbooks, monthly reporting, and ongoing detection tuning. Billed separately: deep incident response and forensics beyond initial containment, major custom engineering, and onboarding of out-of-scope log sources. We put the split in writing before you sign.

Free monitoring assessment

Find out what's going unwatched tonight.

Tell us what you run and we'll map your current detection coverage, the gaps, and what a managed SOC would cost — with the SLA in writing.

Get a monitoring proposal