CyberArk PAM is not one product. It's a set of components that have to go in the right order, and most stalled rollouts we get called into stalled because that order was wrong.
The vault comes first — self-hosted or Privilege Cloud — with safe structure, ownership, and rotation policy agreed before a single account is onboarded. Get that wrong and you spend the next year unpicking permissions. Then Privileged Session Manager, so administrative sessions are brokered, isolated, and recorded rather than run from an engineer's laptop. Then Endpoint Privilege Manager, to strip local admin rights without breaking the applications people actually need.
Around all of that sits the work nobody scopes properly: discovery of the privileged and service accounts nobody documented, integration with your directory, SIEM, and ITSM, and the runbooks your team needs to operate the platform on day two.
We implement CyberArk PAM in waves, highest-risk accounts first, so audit exposure drops in the first few weeks rather than at the end of a twelve-month programme. Every deployment goes to hardened baselines mapped to the controls you report against — PCI-DSS, SOX, HIPAA, NIST — not to installer defaults.
If you already own CyberArk and it's half-deployed, that's the more common engagement. We assess what's live, what's drifted, and what was never finished, then get it to a state your team can run.
