Fully managed
We carry the operational load end to end. Your team keeps the decisions — who gets access, what a role means, what the policy is — and we carry everything it takes to make those decisions happen and keep proving they happened.
Identity platforms reward attention and punish neglect. Our managed IAM services keep your PAM, IGA and access management running day to day: vault health, certification campaigns, connector syncs, joiner-mover-leaver, and the audit evidence underneath all of it. Take the whole thing, or just the parts your team cannot cover.

Most teams have the tools. What they are short of is the time and the specialist depth to keep them running well, so things quietly drift. Drift never announces itself. It shows up at audit time, or on the day somebody cannot get access.
Identity platforms reward attention and punish neglect.
One team across the whole identity stack, rather than a different vendor for every tool.
| Area | What we run day to day |
|---|---|
| PAM operations | Vault health, credential rotation, session monitoring, and onboarding new privileged accounts as they appear |
| IGA operations | Certification campaigns run end to end, joiner-mover-leaver provisioning, connector health, and role model upkeep |
| Access management | Single sign-on, MFA and user lifecycle, kept current as your applications change |
| Secrets and credentials | Rotation, vault policy and secrets hygiene across the estate, so nothing goes stale or hard-coded |
| Monitoring and response | Proactive monitoring, alert triage, and response when an identity incident hits |
| Access request management | Requests handled, exceptions granted with an expiry, and actually revoked when it passes |
| Compliance and reporting | Access reviews, audit evidence, and reporting mapped to the frameworks you answer to |
Illustrative of a managed estate, not a live customer. The point is the shape: green is a state somebody has to hold, every day, and it is the job you are handing over.
Two engagement models, and you can move the line between them as your team changes.
We carry the operational load end to end. Your team keeps the decisions — who gets access, what a role means, what the policy is — and we carry everything it takes to make those decisions happen and keep proving they happened.
Your team keeps the parts it wants and we take the rest. Most often we take the specialist work that needs depth — vault operations, connector engineering, campaign management — while your team keeps the parts that need context about your business.
Either way you are not locked in. If you want to bring it back in-house, the runbooks, configuration and knowledge transfer come with it. We would rather hand back a team that can run it than keep one that cannot.
We inventory what is running, what has drifted and what was never finished. On estates nobody has operated properly for a while, this is where most of the surprises are.
Anything actively broken or overdue gets fixed first: failing connectors, overdue campaigns, un-onboarded privileged accounts.
Runbooks, escalation paths and access procedures written down, because most estates arrive with none.
Regular reporting, a named point of contact who knows your environment, and controls watched rather than assumed.
Access to your environment follows your rules, not ours. Named accounts, your MFA, your session recording, and our own privileged access brokered the same way we would broker anyone else's.
Identity engineers who work on these platforms every day, not a general service desk with an identity ticket type.
PAM, IGA and access management operated together, so nothing falls between two vendors.
Controls watched continuously, so a slipping campaign or a failing connector is caught before an auditor finds it.
The same engineers who deliver PAM implementation and IGA implementation operate them afterwards, with certified CyberArk delivery behind the privileged side.
Evidence produced as a by-product of the work, not assembled the week before an audit. Where a framework deadline is driving it, that runs alongside a compliance readiness assessment.
Runbooks and knowledge transfer come as standard, so bringing it in-house is always an option.
Someone else running your identity platforms day to day. That means vault health and credential rotation, certification campaigns, joiner-mover-leaver provisioning, connector monitoring, access requests, exception expiry and audit evidence. The platforms stay yours. The operational work moves to us.
Fully managed means we carry the whole operational load. Co-managed means your team keeps the parts it wants, usually the parts that need context about your business, and we take the specialist work. You can start with one and move to the other.
No. We take the operational load off them. Decisions about who gets access, what a role means and what the policy says stay with your people, because those need context we do not have. What moves to us is the work of making those decisions happen and proving they happened.
Yes, and you should insist on it. You get regular reporting on control health, campaign completion and exceptions, plus a named contact who knows your environment. Handing over the work does not mean handing over visibility.
On your terms. Named accounts rather than shared ones, your MFA, and our own privileged access brokered and recorded the same way we would broker any third party. If you have a vendor access policy, we work inside it. Where identity alerts need round-the-clock eyes, that pairs with our managed SOC.
Then you take it back. Runbooks, configuration documentation and knowledge transfer are part of the service, not an exit fee. A team that cannot leave is a team that was never enabled.

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