Applied IAM

Managed IAM services: we run it, or we run it with you

Identity platforms reward attention and punish neglect. Our managed IAM services keep your PAM, IGA and access management running day to day: vault health, certification campaigns, connector syncs, joiner-mover-leaver, and the audit evidence underneath all of it. Take the whole thing, or just the parts your team cannot cover.

Fully managed or co-managedPAM, IGA and accessOne team, not a shared queue
The problem

The hard part is not buying it, it is running it

Most teams have the tools. What they are short of is the time and the specialist depth to keep them running well, so things quietly drift. Drift never announces itself. It shows up at audit time, or on the day somebody cannot get access.

  • Connectors fail silently. Provisioning breaks and nobody notices until an access review comes back empty.
  • Campaigns slip. Certification campaigns pass their dates because nobody owns chasing them.
  • Privileged accounts pile up. New ones sit un-onboarded because onboarding stopped after the first wave.
  • Exceptions become permanent. Granted for a migration two years ago, never revoked, and found by an auditor.
  • Alerts outpace the team. More identity alerts arrive than a stretched team can triage.
  • Knowledge walks out. The one person who understood the platform moves on.
What drift looks likeApplied IAM
ScopePAM · IGA · access managementAnnounces itselfNeverShows upAt audit time
  • Connectors fail silentlyProvisioning quietly breaks
  • Campaigns slipCertification campaigns pass their dates
  • Privileged accounts pile upNew ones sit un-onboarded
  • Alerts outpace the teamFaster than a stretched team can triage
  • Knowledge walks outThe one person who understands the platform leaves

Identity platforms reward attention and punish neglect.

What we cover

What we operate

One team across the whole identity stack, rather than a different vendor for every tool.

AreaWhat we run day to day
PAM operationsVault health, credential rotation, session monitoring, and onboarding new privileged accounts as they appear
IGA operationsCertification campaigns run end to end, joiner-mover-leaver provisioning, connector health, and role model upkeep
Access managementSingle sign-on, MFA and user lifecycle, kept current as your applications change
Secrets and credentialsRotation, vault policy and secrets hygiene across the estate, so nothing goes stale or hard-coded
Monitoring and responseProactive monitoring, alert triage, and response when an identity incident hits
Access request managementRequests handled, exceptions granted with an expiry, and actually revoked when it passes
Compliance and reportingAccess reviews, audit evidence, and reporting mapped to the frameworks you answer to
100%
Vault healthHealthy
97%
Credential rotationOn schedule
3
Certification campaignsRunning
42/42
Connector syncConnected
On track
Access reviewsThis quarter
0
AlertsAll triaged

Illustrative of a managed estate, not a live customer. The point is the shape: green is a state somebody has to hold, every day, and it is the job you are handing over.

Engagement models

Fully managed, or co-managed

Two engagement models, and you can move the line between them as your team changes.

Fully managed

We carry the operational load end to end. Your team keeps the decisions — who gets access, what a role means, what the policy is — and we carry everything it takes to make those decisions happen and keep proving they happened.

Co-managed

Your team keeps the parts it wants and we take the rest. Most often we take the specialist work that needs depth — vault operations, connector engineering, campaign management — while your team keeps the parts that need context about your business.

Either way you are not locked in. If you want to bring it back in-house, the runbooks, configuration and knowledge transfer come with it. We would rather hand back a team that can run it than keep one that cannot.

Handover

How a handover to us works

01

Assessment

We inventory what is running, what has drifted and what was never finished. On estates nobody has operated properly for a while, this is where most of the surprises are.

02

Stabilize

Anything actively broken or overdue gets fixed first: failing connectors, overdue campaigns, un-onboarded privileged accounts.

03

Document

Runbooks, escalation paths and access procedures written down, because most estates arrive with none.

04

Operate

Regular reporting, a named point of contact who knows your environment, and controls watched rather than assumed.

Access to your environment follows your rules, not ours. Named accounts, your MFA, your session recording, and our own privileged access brokered the same way we would broker anyone else's.

01AssessmentWhat is running, what has drifted, what was never finished
gaps known
02StabilizeFailing connectors, overdue campaigns, un-onboarded privileged accounts
back to green
03DocumentRunbooks, escalation paths and access procedures written down
runbooks ready
04OperateRegular reporting, a named contact, controls watched rather than assumed
Proof

Managed IAM in practice

  • Insurance, $600M+ revenue. Our engineers designed automated credential replication between the primary PAM environment and cloud key vaults, so privileged access survives an infrastructure outage without manual break-glass. 95% reduction in credential provisioning time during a disaster scenario, and 300+ privileged accounts onboarded in minutes rather than days.
  • Government and telecommunications. Our engineers implemented centralized session monitoring across a hybrid VDI estate — session playback, alert policies and tamper-proof storage — giving 100% visibility into high-density sessions and audit-ready evidence for national cybersecurity regulations.
Why Applied IAM

Why teams hand it over

Specialists, not a shared queue

Identity engineers who work on these platforms every day, not a general service desk with an identity ticket type.

One team across the stack

PAM, IGA and access management operated together, so nothing falls between two vendors.

Proactive, not reactive

Controls watched continuously, so a slipping campaign or a failing connector is caught before an auditor finds it.

Audit-ready continuously

Evidence produced as a by-product of the work, not assembled the week before an audit. Where a framework deadline is driving it, that runs alongside a compliance readiness assessment.

Yours to take back

Runbooks and knowledge transfer come as standard, so bringing it in-house is always an option.

FAQ

Managed IAM FAQs

Someone else running your identity platforms day to day. That means vault health and credential rotation, certification campaigns, joiner-mover-leaver provisioning, connector monitoring, access requests, exception expiry and audit evidence. The platforms stay yours. The operational work moves to us.

Fully managed means we carry the whole operational load. Co-managed means your team keeps the parts it wants, usually the parts that need context about your business, and we take the specialist work. You can start with one and move to the other.

No. We take the operational load off them. Decisions about who gets access, what a role means and what the policy says stay with your people, because those need context we do not have. What moves to us is the work of making those decisions happen and proving they happened.

Yes, and you should insist on it. You get regular reporting on control health, campaign completion and exceptions, plus a named contact who knows your environment. Handing over the work does not mean handing over visibility.

CyberArk and KeeperPAM for privileged access, SailPoint and Saviynt for governance, and Microsoft Entra ID for access management. We operate what we implement, and we can take over a platform somebody else deployed.

On your terms. Named accounts rather than shared ones, your MFA, and our own privileged access brokered and recorded the same way we would broker any third party. If you have a vendor access policy, we work inside it. Where identity alerts need round-the-clock eyes, that pairs with our managed SOC.

Then you take it back. Runbooks, configuration documentation and knowledge transfer are part of the service, not an exit fee. A team that cannot leave is a team that was never enabled.

Let us take the day-to-day off your team

A free consultation is 30 minutes on what you are running, what is slipping and what would move to us. You get the findings in writing, including the parts we think your team should keep.