IAM Resources: Briefs, Guides & Use Cases

What you'll find here

We publish four kinds of material, and each answers a different question. Service briefs explain what a given engagement covers, how it runs, and what you hold at the end of it. Blind spot briefs are industry-specific — they walk through where privileged access and identity governance quietly break down in finance, healthcare, energy, retail, insurance, education, and hospitality. Use cases are story-driven walkthroughs of one problem at a time, with the controls and reference architecture used to close it. The blog is where our engineers write up what they are actually seeing inside live environments.

Nothing here is a product datasheet. We deploy and operate these platforms rather than resell licences, so the material is written from delivery experience — what breaks, what auditors ask for, and what it takes to get a control working in production instead of on paper.

Service briefs

Short overviews of a single service — scope, how the engagement is staged, and what you receive. Written to be forwarded to security leadership or audit stakeholders who need to understand a programme before funding it.

Browse service briefs →

Blind spot briefs

One per industry, covering the access gaps that regulators and attackers find first in that sector. Useful when you are building an internal case and need the risk framed in language your business already uses.

See all industry briefs →

Use cases

Scenario walkthroughs with outcomes, controls, and architecture — for example inventorying and rotating non-human identities without breaking the jobs that depend on them. Read these when you know the problem and want the shape of the fix.

Read the use cases →

Blog & engineering notes

Comparisons, plain-English explainers, and breach analysis — access model differences, just-in-time access, secrets management, and identity security posture. Updated regularly as platforms and threats move.

Go to the blog →

The industry material covers the seven sectors we work in most: identity security for finance, healthcare, energy, retail, insurance, education, and hospitality. Each one carries its own regulatory pressure and its own recurring access failures — a hospital's shared clinical workstations are a different problem from a bank's third-party vendor accounts, even though both end up as unmanaged privileged access. The briefs are written per sector for that reason rather than as one generic document.

Where to start, depending on where you are

Most people arrive here at one of three points. Each one has a different useful starting place.

1

Building the internal case

You know identity is a gap but need something to circulate before budget exists. Start with the blind spot brief for your industry, then the overview of our IAM consulting services for the delivery side of the picture.

These are written to be read by people who do not work in identity every day.

2

Scoping a specific programme

You have a defined problem — standing admin rights, a failed access review, an audit finding. The service briefs below map to that directly, alongside our privileged access management services and identity governance services.

If a platform is already chosen, the CyberArk and Keeper pages cover module-level delivery.

3

Already running a tool

The platform is deployed but under-used, under-staffed, or drifting from what was designed. The use cases and blog cover the operational side, and managed IAM services cover handing day-to-day operation over.

This is the most common situation we walk into.

Service briefs

Each brief covers one service end to end — what is in scope, how the work is staged, who is involved on both sides, and what you are left holding when the engagement closes. They are short by design.

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Service Brief